Frequently Asked Questions
General Questions
Yes! Fiza Rose is 100% cruelty-free. We do not test on animals, and our products are ethically sourced.
Yes, our products are formulated for all skin types, including sensitive, oily, dry, and combination skin. However, we recommend checking individual product descriptions for specific suitability.
You can purchase directly from our official website and select beauty stores.
Currently, we ship within India. International shipping options will be available soon.
Product & Ingredients
Absolutely! Our products are free from parabens, sulfates, phthalates, and artificial fragrances. We prioritize natural and organic ingredients.
No, we use only natural essential oils and plant-based fragrances to keep our products gentle and safe.
Most of our products are vegan, except for a few that may contain honey or beeswax. Check the product label for details.
Results vary depending on skin/hair type and consistency of use. Most customers notice improvements within 2–4 weeks of regular use.
Orders & Shipping
Standard delivery takes 3–7 business days, depending on your location. Express shipping options are also available.
Product is not refundable. We do not accept returns.
Yes, COD is available for select locations. You can check availability during checkout.
Please contact our customer support at mail@fizarose.com within 48 hours with order details and images of the damaged product for a replacement/refund.
Safety & Allergies
While our products are made from natural ingredients, we recommend consulting a doctor before use during pregnancy.
Discontinue use immediately and consult a dermatologist. Patch testing before full application is always recommended.
Yes, most of our face care products are non-comedogenic (won’t clog pores), but always check the label for confirmation.
Discounts & Promotions
Yes! Contact our sales team at mail@fizarose.com for bulk purchase inquiries and corporate gifting options.
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